Become an Associate Provider with Leora Healthcare

Work alongside Leora to deliver safe, high-quality care and support to people across aged care, disability and attendant care. 

Whether a client wants to continue working with you or your expertise meets an identified care need, Leora provides a clear pathway to complete onboarding and prepare for service delivery.

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Become an Associate Provider with Leora Healthcare

A clearer way to work together 

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Support client choice

Help clients continue working with providers they know and trust.

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Complete onboarding in one place

Submit your business information and upload the required documents through one digital form.

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Begin with clear expectations

Understand Leora’s provider requirements, responsibilities and service arrangements before support begins.

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Work towards shared client goals

Coordinate with Leora’s care teams to deliver services aligned with the client’s approved care arrangements.

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What is an Associate Provider?

Associate Providers may deliver services such as: 

  • Allied health
  • Nursing and clinical supports
  • Personal care
  • Domestic assistance
  • Community access
  • Therapy and specialist supports
  • Other approved services supporting a client’s goals, safety and wellbeing

Your pathway to becoming an Associate Provider

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Complete the digital form

Tell us about your business or organisation, the services you deliver and the people who may provide support.

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Upload your documents

Provide the insurances, registrations, qualifications, checks and service information relevant to your provider type.

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Leora reviews your submission

Our team reviews the information provided and contacts you if anything is missing, expired or requires clarification.

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Finalise the Service Agreement

Once due diligence is complete, Leora will work with you to finalise the agreement outlining the responsibilities and conditions of the provider relationship.

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Prepare to commence services

Services may commence once all required information has been reviewed and verified, the Service Agreement has been signed and the client’s care arrangements are ready.

Providing complete and current documents from the beginning can help prevent unnecessary delays.

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What you may need before you begin

The exact requirements will depend on your provider type, the services you deliver and whether you operate as an organisation or sole trader. 

Having complete and current documents ready before you begin can help make the review process smoother. Your pathway to becoming an Associate Provider

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Why due diligence matters 

Client choice is important. So is making sure every service begins with the appropriate checks, documents and expectations in place.

For clients, this provides reassurance that providers involved in their care have completed the appropriate checks. 

For Associate Providers, it creates greater clarity around Leora’s requirements and the steps needed to commence services. 

For Leora’s care teams, it supports more coordinated service delivery and a shared understanding of each provider’s role. 

Trust matters in care. Our onboarding process helps support that trust with the right structure from the beginning. 

What happens after you submit your application? 

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We review your submission

Our team checks the information against the requirements relevant to your services and provider type. 

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We contact you if anything is needed

If information is missing, expired or unclear, we may ask you to provide an updated document or further details. 

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Due diligence is completed

Once the relevant requirements have been met, your application can progress to the next stage. 

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The Service Agreement is finalised

The agreement outlines the expectations, responsibilities and conditions that apply to the provider relationship. 

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Services are prepared to commence

Once onboarding is complete, services may begin in line with the client’s approved care arrangements. 

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When can I begin providing services?

Services cannot commence until: 

  • All required documents have been received
  • The submitted information has been reviewed and verified
  • All relevant due diligence requirements have been met
  • The Service Agreement has been signed by both parties
  • The client’s service arrangements are ready

Once these steps are complete, services may commence in line with the client’s care arrangements. 

Work with an experienced care provider

Leora Healthcare works across aged care, disability, attendant care and post-hospital support. 

We value Associate Providers who share our commitment to safe, respectful and client-centred care. 

When you work with Leora, you become part of a coordinated care arrangement focused on: 

  • Respecting client choice 
  • Supporting continuity of care 
  • Communicating clearly 
  • Understanding provider responsibilities 
  • Delivering services aligned with the client’s needs and goals 
  • Maintaining safe and high-quality support 
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Why Choose Leora?
Experience

We have been caring for the community since 2008. We are committed to empowering people and provide support to 1,500 families every single week.

Skills & Qualifications

We have a team of Registered Nurses on staff who provide a more advanced level of clinical support. All support workers undergo hands-on training to provide safe and effective care.

Dedicated Suppot

You can enjoy the warm support of a dedicated Leora contact. You’ll know exactly who to call for any issues or questions.

Diversity

Our support workers speak 50+ languages and come from diverse cultural backgrounds, mirroring the rich diversity of the communities we serve.

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Frequently Asked Questions

Do I need to have a Leora client before applying? 

Associate Provider relationships can begin in different ways. A client may request to continue working with an existing provider or Leora may identify a provider whose services meet a particular client need. 

Contact our team if you are interested in working with Leora but are not yet connected with a Leora client. 

Requirements depend on your provider structure and the services you deliver. Sole traders and organisations may be asked to provide different documents as part of the due diligence process. 

The requirements will depend on the type of service, funding arrangement and client care requirements. 

Our team can confirm the documentation and provider requirements relevant to your situation. 

The time required may depend on your provider type, the services you deliver and whether all required information is complete and current. 

Submitting all applicable documents when completing the form can help reduce follow-ups and avoid unnecessary delays. 

No. Services cannot begin until all required documents have been received, reviewed and verified and the Service Agreement has been signed by both parties. 

Leora may ask you to provide a current version before due diligence can be completed. Checking your documents before submitting the form can help prevent delays. 

Depending on the services being delivered, you may be asked to provide individual qualifications, registrations, licences, screening checks, references or other worker information. 

A member of the Leora team will contact you to explain what is missing or requires clarification. Your onboarding can continue once the relevant information has been received and reviewed. 

Real words from real clients!

Hear straight from our clients about their experience with our services.

“We are so happy with the wonderful attitude and love shown by my wife’s carer. She has a heart of gold and truly fulfils her role – above and beyond.”

Greg

Leora NDIS Client

“I just love being with them. They’re all such nice people. They care and they work with you.”

Barbara

Leora Aged Care Client

“A very professional organisation, providing us with kind, friendly, reliable, genuinely caring in-home 1:1 support.”

Jill

Leora NDIS Client

Interested in becoming a Leora Associate Provider?

Get in touch to discuss your services, and learn more about the requirements, process and next steps.

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