Leora Healthcare will no longer be providing NDIS Plan Management services from 31 January 2025.
Access to the Plan Management Portal will cease on 14 February 2025.
Leora Healthcare will no longer be providing NDIS Plan Management services from 31 January 2025.
Access to the Plan Management Portal will cease on 14 February 2025.
How do I transition from Leora Plan Management?
Call us on 0404 427 851 to discuss your options!
We wish to inform you that Leora Healthcare will no longer be providing NDIS Plan Management services from 31 January 2025.
We sincerely thank you for the trust and support you have shown us over the years. Please know this decision was made after careful consideration, due to recent NDIS legislative changes, along with the anticipated direction of the Scheme.
It has been our privilege to serve you, and we are committed to making this transition as seamless as possible.
We want to reassure you that the cessation of our plan management services will not affect the other supports you may receive from Leora Healthcare. Your home and community care services from Leora will continue as scheduled.
If you have any questions or concerns, please contact our Plan Management transition team on 0404 427 851 or email planmanagers@leorahealth.com.au.
If you have chosen a new plan manager, please let us know before 14 February 2025 so we can update our records and complete handover to your preferred provider. Please contact us on 0404 427 851 or planmanagers@leorahealth.com.au.
Absolutely! Please contact us on 0404 427 851 or planmanagers@leorahealth.com.au so that we can assist you with a smooth transition.
Communication was our top priority throughout this transition. We first informed our Plan Management clients about this change on 2 December 2024, followed by several reminders to ensure they had ample time to make arrangements. In addition to email updates, we reached out directly via phone calls, SMS and by post to both clients and their authorised contacts.
As per the terms of our service agreement, we provided more than the minimum 30 days advance notice of our intent to cease the provision of plan management services.
No. Rest assured, your home and community care services will continue as usual. The discontinuation of our Plan Management services will not impact any other supports you may receive from Leora Healthcare.
What other NDIS supports does Leora offer?
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