We provide Transport Accident Commission (TAC)-funded attendant care across Victoria, supporting people to regain independence following a transport accident. Our services include essential personal care and assistance with daily living to help people recover, adapt and move forward after a road accident injury.
I need assistance at home.
Supporting Your Recovery After a Transport Accident
As a registered TAC provider, Leora Healthcare meets strict quality and compliance standards, so you can feel confident in the care you receive. Our support is flexible and responsive, adapting as your needs change while staying focused on your rehabilitation goals.
We have qualified carers who are experienced in supporting people living with acquired brain injuries (ABI) and other high and complex needs. Most importantly, we take the time to support you in the way you want to be supported—respectful, collaborative and focused on what matters to you.
TAC-funded attendant care may include:
- Personal care – showering, dressing, toileting, grooming and mobility assistance
- Daily living tasks – meal preparation, household chores, grocery shopping
- Community access – support to attend medical appointments, rehab sessions, and social activities
- Overnight or higher-intensity support (when approved and required)
Our Attendant Care Services
High Care
Clinical support from our Registered Nurses and team of support workers.
Shopping & Meal Preparation
Providing assistance through shopping, cooking and meal prep.
Domestic Assistance
A helping hand to keep your home tidy and neat.
Work or Study
Assisting with activities for work or study (if goal-related and approved by icare)
Transport & Travel
Making sure you get to your injury-related treatments or appointments on time.
Keeping Active
Encouraging and empowering you to enhance your physical fitness and health.
Personal Care
Assistance with personal hygiene and other daily living tasks.
What Our Support Workers Are Trained To Assist With
Our team can provide support across:
- Personal and mobility care, including assistance with dressing, hygiene and transfers.
- Daily household management, ensuring clients feel comfortable and supported at home
- Community participation, helping individuals reconnect with social, recreational and medical services.
- Rehabilitation-focused support, working closely with treating teams to ensure the best outcomes.
Get Started In Just A Few Steps
Step 1 – Referral from TAC
Attendant Care services are arranged through TAC. Your Support Coordinator or treating team will assess your needs and, if appropriate, refer you for support.
Step 2 – Understanding your needs
A qualified health professional, often an occupational therapist, will complete an assessment to understand what support will best assist your recovery and daily living.
Step 3 – Your personalised support plan
Once approved, we work with you and your care team to develop a tailored plan. This outlines the type of support you’ll receive, how often it’s provided, and the goals you’re working towards, at home and in the community.
Step 4 – Support begins
Your Leora support workers start providing care in line with your plan, assisting with everyday tasks, rehabilitation-focused support and building confidence as you move forward.
Enhancing Your Independence and Quality of Life
At Leora Healthcare, we bring:
- A person-centred approach tailored to your individual goals
- Experienced Support Workers and Care Partners
- Flexible support in your home and community
- Clear communication and coordinated planning with your healthcare team
- Support that respects your dignity and promotes independence
We understand that every recovery journey is unique, and we are here to support you every step of the way.
Why Choose Leora?
Experience
We have been caring for the community since 2008. We are committed to empowering people and provide support to 1,500 families every single week.
Skills & Qualifications
We have a team of Registered Nurses on staff who provide a more advanced level of clinical support. All support workers undergo hands-on training to provide safe and effective care.
Dedicated Suppot
You can enjoy the warm support of a dedicated Leora contact. You’ll know exactly who to call for any issues or questions.
Diversity
Our support workers speak 50+ languages and come from diverse cultural backgrounds, mirroring the rich diversity of the communities we serve.
Frequently Asked Questions
Who is eligible for TAC Attendant Care?
If you’ve been injured in a Victorian transport accident covered by TAC and your doctor or treating team recommends support, TAC may fund attendant care services as part of your recovery plan.
What types of support does TAC fund?
TAC can cover assistance with personal care, daily living tasks and community participation. It also funds post-acute support when you first return home from hospital.
How do I access TAC Attendant Care through Leora?
Your attending doctor or treating team will recommend support services based on your recovery needs. Once TAC approves attendant care, you (or your TAC Claims Manager) can choose Leora as your provider.
Can attendant care include overnight support?
Yes, depending on your TAC-approved care plan, attendant care can include daytime or overnight support in your home.
Do I have to pay for services myself?
No. TAC pays the provider directly for approved services within their funding guidelines. Any care that exceeds TAC’s approved rate may involve a gap cost, which you can discuss with your TAC Claims Manager and Leora Care Partner.
Compassionate Support Workers
Leora support workers are some of the most experienced and compassionate people in Australia. We have a network of 600+ carers – here are some of them!
Meet Oleksiy
Oleksiy used to be a nursing home nurse, but found deeper meaning as a Leora support worker, being able to focus 100% on the person he’s supporting.
Read More
Meet Jennifer
Our support worker Jennifer enjoys making a difference and appreciates the experienced team at Leora that’s always there to support her in any situation.
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Meet Divashni
Divashni feels proud to win the trust of a client living in a Specialist Disability Accommodation (SDA) apartment.
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Meet Farhiya
Farhiya used to be a carer-educator before switching to being a support worker. Learn more about her experience.
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Meet Maggie
Mum Maggie lost her retail job, but found flexibility and meaningful work helping others at Leora Healthcare.
Read More
Additional Clinical Support Through Leora
Some clients may also require nursing care alongside attendant care support, particularly following complex injuries or during specific stages of recovery.
Leora Healthcare offers professional nursing services delivered by qualified nurses, including clinical care, medication support and health monitoring. Where appropriate, these services can complement your overall care and recovery plan.
Nursing supports are arranged separately and are subject to assessment and approval.
Start Your TAC Attendant Care with Leora
If you’ve been approved for TAC attendant care, contact our team today to learn how we can help you build your care plan and live your best life after injury.
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