If personal care is approved in your Support at Home plan and you have available funding, you can receive personal care with no out-of-pocket contribution.
From showering and dressing to personal hygiene and getting ready for the day, Leora can provide support that works around your routine and preferences.
Personal care is support with everyday tasks that can become harder to manage on your own.
Support to shower or bathe safely and comfortably.
Help getting dressed, grooming and preparing for the day or evening.
Support with everyday hygiene routines and personal care.
Respectful assistance with toileting and non-clinical continence management.
Help with eating when personal assistance is needed.
Assistance with the self-administration of medication where included within personal care.
These services remain within the existing personal care scope under Support at Home.
You need:
✅ Personal care approved in your Support at Home plan
and
✅ Available funding in your Support at Home budget
If both apply, you will no longer pay a participant contribution for personal care delivered from 1 October 2026 onwards
Share where you’re up to with your Support at Home approval and the support you’re looking for.
Your Care Partner will work through your care needs, budget, services and preferences with you.
Review your care plan and service agreement. Once confirmed, we can arrange your supports.
Personal care can involve some of the most private parts of your day.
That’s why we take the time to understand how you like things done, from your usual routine
and preferences to the support worker you feel comfortable welcoming into your home.
Have one person to help coordinate your care and support you as your needs change.
Understand your budget, services and fees from the start.
Access everyday support, personal care, nursing and higher-level care as your needs change.
Your needs, preferences, culture, language and interests help shape your support.
We organise your services, coordinate your supports and help manage your care with you.
Choose your own workers and providers, while Leora supports your care management and funding administration.
Moving to Leora can be simple.
Tell us about your current arrangement and we’ll help you understand what’s needed to transfer your services.
Leora has been supporting people at home since 2008, with trained Support Workers, Registered Nurses and dedicated Care Partners supporting clients across NSW and Victoria.
If personal care is approved in your Support at Home plan, we can help you get your support underway.
From 1 October 2026, the Australian Government fully funds the participant contribution for personal care. To access personal care without an out-of-pocket contribution, the service must be approved in your Support at Home plan and you must have available Support at Home funding.
No. Personal care is still funded from your available Support at Home budget and must be included in your approved support plan.
Personal care can include showering, dressing, personal hygiene, eating, non-clinical continence management and assistance with self-administration of medication.
Speak with your Care Partner about your current needs and the appropriate next steps for your Support at Home plan.
Yes. Talk to our team about your current Support at Home arrangement and we can explain what is needed to move your services to Leora.
Our team will confirm the information we need based on where you are in the Support at Home process.
Timing depends on your funding status, care needs, required documentation and service availability.
Yes. We can help you understand what is required to transfer your services to Leora.
Yes. You can take a more active role in choosing workers, organising services and managing your funding, with Leora supporting your care management and funding administration.
Call us: 1300 651 133
Address: Level 6, 11 Help Street, Chatswood, NSW 2067
"*" indicates required fields
Loading please wait...
