Have you been in an accident? | TAC in-home support in Victoria
Been in a transport accident? Learn what TAC in-home support in Victoria can cover, when to start, and how Leora Healthcare helps you recover safely at home
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When you’re discharged after a transport accident, the hospital part might be done, but real life starts the second you get home.
It’s common to be sent home with a follow-up appointment and a list of instructions, but without clear guidance on what practical support you can access daily especially if you’re dealing with pain, limited mobility, fatigue, concussion symptoms or anxiety after the accident.
That’s where TAC-funded in-home support (often called attendant care or post-acute support) can make a meaningful difference to help you recover safely, avoid setbacks and rebuild independence at a pace that suits your body and your life.
What is TAC attendant care and post-acute support?
The Transport Accident Commission or TAC describes attendant care and post-acute support as services that help you at home with things like showering, dressing, moving around and also everyday tasks like shopping or banking.
The difference is usually the stage of recovery:
- Post-acute support is typically short-term help when you first return home, and you’re not ready to manage safely on your own.
- Attendant care can be longer-term and may include daytime or overnight support depending on your needs and what’s approved.
The best time to set up in-home support
The following situations below might be a good sign that in-home support could make recovery safer and steadier for you:
- You’re skipping showers, meals or exercises because everything takes too much effort
- You feel unsteady moving around the house or transferring in and out of bed or chairs
- Cooking, laundry or shopping leaves you wiped out or in more pain
- You’re missing appointments because getting there takes too much energy
- You don’t feel comfortable being home alone yet
- Your family is doing everything and it’s not sustainable
You need to keep in mind that support is not about doing things for you forever, but about reducing risk and strain now, so you can keep progressing without the stop-start cycle.
What TAC in-home support con cover
TAC-funded support is based on your assessed needs and recovery plan, but commonly includes
- Personal care
Help with daily essentials such as showering, dressing, toileting, grooming, and mobility assistance.
- Daily living tasks
Support with practical tasks like meal preparation, household chores, grocery shopping, and similar day-to-day activities.
- Community access
Assistance to attend medical appointments, rehab sessions and to reconnect with safe social activities as you’re ready.
- Daytime or overnight support (when approved)
For some injuries and stages of recovery, support can include daytime or overnight assistance at home, depending on what TAC approves in your plan.
Why starting support early can speed up recovery and reduce setbacks
The early weeks after discharge are a risk window. Not because you’re not trying hard enough, but because the basics get harder:
- tasks take longer
- pain and fatigue stack up
- you compensate (badly) and create new injuries
- you miss rehab or do too much too soon
- stress rises, sleep drops, recovery slows
TAC in-home support can help you keep up with personal care and nutrition so your body can heal; conserve energy for the rehab that actually moves you forward; stay consistent with appointments; rebuild confidence at home and in the community; and reduce reliance on family members who are trying to juggle everything.
How to access TAC in-home support in Victoria
While every claim is different, Leora’s TAC pathway in Victoria typically looks like this:
- Referral/recommendation – a Social Worker, Care Manager or your treating team identifies you may need attendant care.
- Assessment – a qualified health professional (often an occupational therapist) assesses what support will help with recovery and daily living.
- Approval + plan – once approved, your provider works with you and your care team on a tailored plan which includes the support you need, schedules and goals.
- Support starts – support workers begin in line with your plan–everyday tasks, rehab-focused support and building confidence.
Important: Once TAC approves attendant care, you can choose your provider. You or your TAC Claims Manager can select Leora for approved attendant care.
TAC in-home support with Leora Healthcare (TAC Attendant Care in VIC)
Leora Healthcare provides TAC-funded attendant care across Victoria, supporting people to regain independence after a transport accident with personal care and daily living assistance.
Our support workers can help with:
- personal and mobility care (including transfers, hygiene, dressing)
- household management
- community participation
- rehabilitation-focused support in coordination with your treating team
…and others, depending on TAC’s evaluation for the support you will need.
Why people choose Leora for in-home care
Leora is a trusted choice for people who want steady, high quality and people-centered support, with a team that’s genuinely easy to work with, especially when recovery already takes so much out of you.
We have been supporting the community since 2008, with trained support workers and access to experienced Registered Nurses when more advanced clinical support is needed.
You’re also supported by a dedicated Leora contact, so you’re not left chasing updates or repeating your situation to different people. And because recovery looks different in every household, Leora’s diverse team includes support workers who speak 50+ languages, helping clients feel understood, respected and comfortable in their own home.
Some clients may need nursing alongside attendant care during complex recoveries, and offers professional nursing services that can complement a care plan where appropriate.
Start your TAC in-home support
If you’ve been approved for TAC attendant care and want to put the right support in place at home, contact our team today to start building a personalised plan for you and get matched with the right support team.